Sr Network Admin (NOC)

Partial Onsite

• Full team onsite Tuesday, Wednesday, and Thursday

Required Education

Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree

Required Experience

• Minimum 5 years of experience in network operations, network administration, or infrastructure support environments
• Experience supporting enterprise network technologies in a 24x7 operational environment
• Experience troubleshooting and resolving complex network incidents
• Experience performing network monitoring, operational maintenance, and infrastructure support activities

Preferred Experience

• 8+ years of experience working in enterprise infrastructure and network environments
• Experience with highly available, large-scale network environments
• Experience leading operational initiatives, major incident response, and infrastructure improvements
• Experience creating and maintaining operational documentation and procedures

Team Name

Network Operations Center (NOC)

Required Technologies

• Palo Alto Firewalls
• F5 Load Balancers
• Cisco ACI
• SolarWinds
• Cisco Catalyst Center
• Nexus Insights

Nice To Have

• Ansible
• GitHub
• ThousandEyes

Responsibilities include

• Performing daily operational health checks and environment validation
• Monitoring network performance, availability, and capacity
• Responding to and resolving network incidents and outages
• Performing advanced troubleshooting and root cause analysis
• Managing break-fix activities and service requests
• Executing operational changes in accordance with established change management processes
• Supporting compliance remediation efforts
• Managing network backup and recovery processes
• Developing and maintaining operational documentation and procedures
• Collaborating with engineering, security, infrastructure, and application support teams to ensure service availability and operational excellence

Desired Soft Skills

• Strong attention to detail
• Excellent written and verbal communication skills
• Ability to prioritize and manage multiple activities simultaneously
• Strong analytical and troubleshooting capabilities
• Ability to remain effective during critical incidents and outage situations
• Team-oriented mindset with a strong customer service focus