Sr IT Asset Data Analyst

Sr IT Asset Data Analyst

REMOTE

Job Overview

Sr. IT Asset Data Analyst

The Sr. IT Asset Analyst is responsible for the strategic management of IT asset data within the organization. This individual will use advanced analysis skills to mine, cleanse and identify insights related to asset record health, accuracy, and other key attributes. The individual will identify trends that may result in exceptions to policy/process and collaborate to identify and recommend data and/or process remediation plans. This individual will analyze and manage pre-defined exception reports to maintain asset data quality and identify opportunities for improvement.

Responsibilities

Analyze asset data quality for all Software and Hardware assets in ServiceNow, including capital assets

Identify relevant data sources and repeatable processes to mine for data exceptions, compliance, and trends

Present trends, issues, opportunities, and challenges using data visualization techniques

Collaborate with technical teams, business analysts and process owners to communicate findings and identify remediation plans

Design and publish reports – including compliance, KPI and trend reports

Contribute to continuous improvement efforts related to data or process

Contribute to IT asset management improvements and automation, particularly around inventory and asset management

Contribute to a growing ITAM program by identifying gaps and influencing ITAM Governance standards

Requirements

Bachelor’s degree in information technology, computer science or a related discipline, or equivalent work experience as a Data Scientist or Data Analyst

Proficiency with data mining, mathematics, and statistical analysis

Experience with MS Office products (Word, Excel, and PowerPoint) and MS Power BI, working with large data sets

Knowledgeable in ServiceNow (including HAM Pro and SAM Pro and CMDB), Splunk (preferred), PowerBI (preferred)

Excellent written and oral communication skills

Excellent analytical and problem-solving skills

Familiar with the System/Software Development Lifecyle and Project Management Methodology

Familiar with Finance and Procurement processes (accounts payable, depreciation, net book value, fixed assets)

Strong aptitude and drive for continual process improvement

**Position is fully remote and will follow a standard 9am to 5pm EST schedule. Candidate does not need to live on East Coast to be considered for the position. Role has the potential for extensions along with a possible conversion with the client.**