Business Operation Manager

Job Description

We offer an exciting opportunity for a Business Operations Officer who will be mobile across the Sub-Saharan Africa region and whose responsibilities will include:

• Coordinating the implementation of technical connections with telecom operators
• Continuously conducting benchmarking activities to support the launch of new markets and products
• Working closely with Marketing and Technical teams to ensure timely product and market launches
• Managing the operational activities of one or several countries (service launches, connections, and performance optimization)
• Collaborating intensively with the various subsidiaries of the group
• Preparing monthly reports on the activities of the countries under their responsibility
• Monitoring KPIs on a daily basis and analyzing them to develop relevant sales forecasts
• Ensuring compliance with the planned budget
• Reporting potential bugs and technical incidents through continuous monitoring
• Being proactive in proposing improvements and innovative ideas

Qualifications

• Recent graduate or candidate with initial professional experience, demonstrating strong motivation and willingness to perform
• Previous internship or first experience in the coordination of digital projects
• Dynamic profile with an entrepreneurial mindset and strong interpersonal skills
• Strong appetite for challenges, with the ability to manage multiple projects simultaneously while meeting deadlines
• Highly organized, detail-oriented, analytical, and creative, with the ability to work both independently and as part of a team
• Trilingual profile with excellent written and spoken communication skills in French, English, and Arabic (English proficiency is mandatory)
• Strong interest in the mobile telecommunications and digital industry