Sr Salesforce Administrator Data Cloud Lead Maplewood, NJ, US

Sr Salesforce Administrator Data Cloud Lead

005 - Information Technol

Full Time

Maplewood, NJ, US

30+ days ago

Requisition ID

1069

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Salary

$125,000.00 Annually

Senior Salesforce Administrator & Data Cloud Lead

Reports to

Director, Data and Analytics

Employment

Full-Time, Exempt

Company Summary

telehealth company dedicated to serving individuals with intellectual and/or developmental disabilities (I/DD). All StationMD clinicians are board-certified and specially trained to treat individuals with I/DD. Clinicians are available 24/7 via telemedicine for urgent and non-urgent medical matters. StationMD also offers scheduled psychiatry visits via telemedicine to individuals with I/DD. In providing this suite of services, StationMD enables individuals with I/DD faster access to high-quality care and substantially reduces unnecessary medical costs.

Position Summary

This role serves as senior Salesforce platform administrator and Data Cloud lead to manage day-to-day Salesforce administration, optimize our Data Cloud implementation, provide light development support, and contribute to platform architecture decisions. This position complements our existing Salesforce Developer & Automation Engineer by focusing on platform administration, data governance, Data Cloud management, and solution design while handling routine development tasks such as Flows and formula-based customizations. The position requires close collaboration with cross-functional teams to ensure data integrity, user enablement, scalable architecture, and optimal utilization of Salesforce's data capabilities.

Essential Duties & Responsibilities

Salesforce Administration

Manage Salesforce user administration including Permission Sets, Roles, Profiles, and security settings

Handle user provisioning, deactivation, and access management across the organization

Configure and maintain standard Salesforce functionality including objects, fields, page layouts, record types, and validation rules

Manage sandbox environments and coordinate deployment processes

Stay current with Salesforce releases, new features, and best practices to continuously improve system performance

Provide technical support to end users across departments and troubleshoot system issues

Train team members on Salesforce features and functionality

Light Development

Build and maintain Salesforce Flows for business process automation

Create and manage formula fields, validation rules, and roll-up summaries

Write basic SOQL queries for reporting and data extraction needs

Develop simple Lightning page customizations and app configurations

Partner with the Salesforce Developer & Automation Engineer on more complex development projects requiring Apex or Lightning Web Components

Architecture & Solution Design

Contribute to Salesforce architecture decisions, ensuring scalable and maintainable solutions

Design and optimize data models, object relationships, and schema structures

Evaluate declarative vs. programmatic approaches and recommend appropriate solutions

Document architectural standards, design patterns, and best practices for the Salesforce platform

Assess platform limits and governor limits when planning new features or integrations

Participate in technical design reviews alongside the Salesforce Developer & Automation Engineer

Provide input on integration architecture patterns for data flowing into and out of Salesforce

Data Cloud Management

Oversee Salesforce Data Cloud implementation and manage various data streams for optimal data flow

Configure and maintain data model objects, identity resolution rules, and calculated insights

Build and manage segments, activation targets, and data actions within Data Cloud

Monitor data ingestion processes and troubleshoot data quality issues

Develop and optimize data mappings between source systems and Data Cloud

Design Data Cloud architecture to support analytics and activation use cases

Data Governance & Quality

Ensure Salesforce data hygiene, scalability, and system reliability through proactive monitoring and maintenance

Implement and enforce data governance policies and standards

Conduct regular data audits and cleansing activities

Provide data backup/restore, business continuity, and disaster recovery support to ensure system uptime and data protection

Monitor system performance metrics and recommend improvements to enhance user experience and data accuracy

Reporting & Analytics Support

Create, maintain, and manage comprehensive Salesforce reports and dashboards to support Growth, Operations, and Finance departments

Support the Data and Analytics team with data extraction and preparation needs

Develop and maintain technical documentation for Salesforce configurations and Data Cloud setup

Collaboration

Collaborate with non-technical stakeholders to understand business needs and deliver user-friendly, intuitive solutions

Partner with the Salesforce Developer & Automation Engineer on projects requiring both administration and development expertise

Participate in strategic planning sessions to identify technology solutions that support business growth objectives

Qualifications

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field

3+ years of hands-on Salesforce administration experience

Salesforce Administrator certification required; additional certifications preferred:

Advanced Administrator

Platform App Builder

Data Cloud Consultant

Data Architect or Application Architect (a plus)

Experience with Salesforce Data Cloud or CDP platforms strongly preferred

Demonstrated experience contributing to Salesforce architecture and data model design

Proficiency with Salesforce Flow Builder and declarative automation tools

Strong understanding of CRM architecture, data modeling, and best practices

Experience with data management, ETL processes, and data quality tools

Familiarity with SOQL and formula writing

Proficiency in creating reports, dashboards, and data visualizations

Excellent problem-solving and analytical skills

Strong verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders

Detail-oriented mindset with focus on clean data, security protocols, and scalable system design

Experience in healthcare technology or regulated industries preferred

Ability to manage multiple priorities simultaneously