Citizen Developer (power user) Analyst (FF3)

Role / Key Responsibilities

The role consists mainly of (but is not limited to):

• Supporting FundsPlace operational teams in achieving their objectives by leveraging a structured citizen developer framework, including solution development, lifecycle management, and risk compliance
• Reviewing, challenging, and proposing business and technical solutions with end-users, including operational process flow reviews
• Developing tools, queries, and automation solutions using MS Office, VBA, SQL, and technologies such as Power Platform, Power BI, and UIPath (Robotics)
• Building and maintaining proper documentation for all tools and solutions
• Ensuring compliance with operational risk boundaries and frameworks
• Sharing best practices and knowledge with end-users and team members
• Monitoring progress, reporting issues, and communicating updates regularly
• Leading initiatives independently while collaborating with the team
• Interacting with senior stakeholders with support from management

Qualifications

• Experience in Funds Operations is an advantage
• Strong analytical and problem-solving skills
• Basic knowledge of VBA and/or SQL, with strong Excel skills (advanced knowledge is an advantage)
• Willingness to learn new technologies such as Power BI, Power Platform, and UIPath
• Client-focused with the ability to manage expectations and constructively challenge stakeholders
• Able to work autonomously while maintaining a broad view within established frameworks
• Capable of managing multiple projects in parallel
• Dynamic, results-oriented, and a team player
• Strong written and verbal communication skills

Requirements

• 3 - 5 years of experience in financial services or investment operations
• Good knowledge of mutual funds and alternative investments is preferred
• Excellent attention to detail and accuracy
• Strong command of English (written and verbal); additional languages are a plus

Working Hours

• 3:00 PM – 12:00 AM or 4:00 PM – 1:00 AM (Malaysia time)