IT Product Manager

We are looking for an IT Transformation Product and Operations Manager to join our Office of the CIO (OCIO) in Katowice, Poland.

This is a multifaceted role combining Product Ownership, Business Analysis and Functional/Application Management. You will take functional and operational ownership of a portfolio of internal IT products and solutions supporting resource planning, demand management, project portfolio visibility and financial transparency across GSC IT.

You will act as the link between business stakeholders and technical delivery teams. Your focus will be on understanding business needs, translating them into clear requirements and ensuring solutions deliver real value. You will manage product roadmaps, prioritise backlogs, coordinate releases and testing, monitor data quality and support user adoption.

Working closely with IT Finance, IT Controlling, IT teams and international stakeholders, you will help continuously improve the tools and processes supporting IT management across Eurofins.

Key responsibilities

You will take functional and operational ownership of several interconnected

IT products, including

• Working Time Allocation System (WTAS): Manage its roadmap, monthly operating cycle, releases, testing and user adoption. Improve workforce visibility, resource allocation and project tracking capabilities.
• Activity-Based Costing (ABC): Coordinate solution improvements, allocation logic, data inputs, controls and reporting requirements. Work closely with IT Finance and IT Controlling.
• Demand Management: Manage product requirements, priorities, backlog, releases and user acceptance testing. Support effective demand intake, prioritisation and reporting.
• Project Portfolio Management (PPM): Drive the functional development of PPM solutions. Improve portfolio visibility, project tracking, resource planning and decision support.

Across all products, you will also

• Define product roadmaps, priorities and release plans.
• Translate business needs into clear requirements and user stories.
• Coordinate functional delivery with technical teams and external partners.
• Lead user acceptance testing (UAT) and validate delivered solutions.
• Monitor data quality, reporting requirements and operational controls.
• Identify opportunities for process improvements and better user experience.
• Facilitate stakeholder workshops, communications and training activities.
• Support change management and encourage consistent adoption of new solutions.

The ideal candidate has proven experience in Product Ownership, Business Analysis or a similar role, ideally within an IT environment. They have hands-on experience managing product backlogs, gathering and translating business requirements, prioritising deliverables and working with multiple stakeholders. They demonstrate excellent communication skills and can effectively connect business needs with technical teams.

They have strong analytical and problem-solving skills, combined with advanced Microsoft Excel and PowerPoint capabilities. They are comfortable managing competing priorities, working with complex information and translating business requirements into practical solutions. A structured, proactive and solution-oriented approach is essential.

Experience with enterprise IT applications and solutions, as well as UAT, functional testing and release coordination, would be an advantage. Familiarity with tools such as Azure DevOps, Jira, ServiceNow or Power BI is also beneficial. Knowledge of IT demand management, project portfolio management, resource allocation or IT financial management would be particularly valuable. Experience with Activity-Based Costing, Technology Business Management, FinOps, ITSM or PMI is an additional advantage.

A university degree in Information Technology, Engineering, Business Administration, Finance or a related field is preferred. Professional certifications in Business Analysis, Agile Product Ownership, Project Management or related disciplines would also be welcome.

The ideal candidate is comfortable working in an international, multicultural environment and has professional proficiency in English. Knowledge of additional languages would be an advantage.

What we offer

At Eurofins, you will become part of a diverse, international network. You will work with experienced professionals across different countries and business functions.

We offer an environment that encourages ownership, collaboration and continuous improvement. You will have opportunities to develop your expertise and contribute to meaningful international transformation projects.

You can also expect opportunities for professional growth and career progression. This role provides a strong foundation for future positions in product management, IT transformation, IT governance or IT financial management.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! As an Equal Opportunity Employer, the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more on our Careers page

https://careers.eurofins.com/

Company description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 37 years, Eurofins has grown from one laboratory in Nantes, France to ca. 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 60 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.95 billion, and has been among the best performing stocks in Europe over the past 20 years.