
Freelance Onsite PC Technician (m/w/d) first and second level support
Everience · Amsterdam, NH, Netherlands
- IT Services & Consulting
- 1,001–5,000 employees
Mixed hiring record · median 39 days open
All reasons
- This role has been posted 8 times
- 34% of this employer's openings are over 60 days old
- The same description appears on 7 of this employer's postings
In its favour
- Posted today
- Still listed on the employer's own board
Key Responsibilities
Level 1 Support
- End-user support for Office applications, particularly Office 365
- Initial setup and deployment of new computers using internal tool - training will be provided
- Introduction and onboarding of users to company IT tools
- Printer support and troubleshooting
Level 2 Support
- Support for network-related topics: firewalls, switches, and connectivity
- Escalation point for more complex technical issues
Tools & Technologies
- Microsoft Entra ID (Azure AD administration)
- ServiceNow for ticketing and incident management
- Use of company-specific deployment and support tools
Essential experience/skills
- Fluent in Dutch and English
- Experienced in both Level 1 and Level 2 IT support
- Comfortable working autonomously (no backup needed)
- Location: Amsterdam
- Freelance
All our positions are open to both women and men and are, of course, open to people with disabilities.
Skills
- Office 365
- Microsoft Entra ID
- ServiceNow
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