
Data Scientist
EXL Talent Acquisition Team · India · Hybrid
Mixed hiring record · median 34 days open
All reasons
- 33% of this employer's openings are over 60 days old
In its favour
- Posted today
- Still listed on the employer's own board
Driving the design and delivery of enterprise-scale Conversational AI solutions using Dialogflow CX/ES, Google CCAI, Generative AI, and UJET. Focused on intelligent virtual agents, Agent Assist, GenAI-powered conversational experiences, CCAI Insights, enterprise integrations, and continuous optimization to enhance customer and agent experiences.
Driving the design and delivery of enterprise-scale Conversational AI solutions using Dialogflow CX/ES, Google CCAI, Generative AI, and UJET. Focused on intelligent virtual agents, Agent Assist, GenAI-powered conversational experiences, CCAI Insights, enterprise integrations, and continuous optimization to enhance customer and agent experiences.
- Bachelor’s or Master’s degree in Computer Science, AI/ML, or a related field.
- 5–6 years of professional experience in conversational AI development, with 2–3+ years in Google CCAI ecosystem.
- Strong experience with Dialogflow CX and ES, including intent/entity design, context handling, webhook integration, and fulfillment.
- Practical experience with Generative AI in Google Cloud (Playbooks, Generators, Data Stores).
- Hands-on experience with UJET or similar platforms integrated with CCAI.
Skills
- Adapting To Change
- Attention To Consistency
- Big Data Optimization
- Cloud Security Management
- Data Backup and Recovery
- Data Strategy
- Interpersonal Dynamics with Coworkers
- Results Orientation
- Stakeholder Engagement
- Time Management Skills
- Working under Pressure
- Writing Communication Skills
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