QA Analyst

Provides business and technical expertise to help design and develop analytics processes, tools, dashboards and applications for a business function or business unit. Applies advanced consulting skills and/or extensive technical expertise; full industry knowledge. Develops innovative solutions to complex problems. Works without considerable direction; mentors and may supervise team members

Key Responsibilities

Develop detailed test plans and test scripts for CLM modules, workflows, templates, permissions, and integrations. Execute functional, regression, integration, and user acceptance test scenarios aligned with program milestones. Validate system outputs, including clauses, contract metadata, templates, approval routing, and workflow behavior, against business requirements. Coordinate defect logging, triage, and retesting with functional SMEs, developers, and system integrators. Validate data flowing into and out of CLM, ensuring alignment with mapping rules and upstream or downstream systems. Conduct testing across multiple environments, including SIT, UAT, and Pre‐Prod, and support readiness for go‐live cutover. Maintain test evidence, documentation, and audit‐ready artifacts consistent with Keystone QA and compliance standards.

Due to the nature of work performed within this facility, U.S. citizenship is required.

Qualifications

• 3+ years of experience in QA or testing supporting enterprise SaaS implementations
• 3+ years of experience testing complex COTS products in an enterprise setting
• 3+ years of experience creating clear defect reports and partnering with cross‐functional teams to drive resolution
• Experience with Jira and Zephyr for test execution and defect tracking
• Experience using tools such as Playwright or Selenium for test automation, including designing or supporting automated regression scripts
• Experience executing SIT and UAT cycles and validating requirements traceability
• Bachelor's degree