Software Test Engineer with Clarity CRM

Title

Software Test Engineer with Clarity CRM

Location

on-site in Atlanta, GA, at least 3 days per week

For each candidate, please submit the resume in Word format, along with the following supporting documents and candidate details:

• Valid photo ID (such as a driver's license) for identity verification

EAD candidates

Copy of the valid EAD card

Full Name

Email

Contact Number

Current Location

Visa Status

Candidate Rate

Availability to Start

LinkedIn URL

Experience

7+ Years

Domain

Telecommunications – BSS/OSS

Job Description

We are seeking an experienced Software Test Engineer with strong expertise in Telecom BSS/OSS systems and hands-on experience with Clarify CRM. The ideal candidate will have extensive experience in functional, integration, regression, interface, and API testing within telecom environments.

Key Responsibilities

• Design, develop, and execute comprehensive test plans, test strategies, and test cases for BSS/OSS applications.
• Validate end-to-end order journeys and workflows within Amdocs Clarify CRM.
• Perform functional, integration, regression, interface, and API testing.
• Use SQL queries to identify, validate, and troubleshoot migrated test data.
• Collaborate with development teams to understand requirements and ensure comprehensive test coverage.
• Conduct root cause analysis and log analysis to identify system defects.
• Track, document, and manage defects using Jira, Client QC, or similar tools.
• Prepare detailed test execution reports and quality metrics.
• Leverage AI-powered testing tools to improve testing efficiency and quality.
• Contribute to continuous improvement of QA processes and methodologies.

Required Skills

• 7+ years of experience in software testing.
• Mandatory hands-on experience with Clarify CRM.
• Strong understanding of Telecom BSS/OSS architecture and business processes.
• Proficiency in SQL and database validation.
• Experience in API, interface, integration, and regression testing.
• Experience preparing test plans and test strategy documents.
• Strong analytical, troubleshooting, and communication skills.
• Practical experience using AI tools in software testing.

Preferred Skills

• Experience with test automation frameworks.
• Experience in telecom CRM migration or modernization projects.
• Familiarity with Agile methodologies.