Request ID: 114262-1 - Salesforce Communications Cloud Developer

Job Description

Salesforce Communications Cloud Developer responsible for designing, developing, and supporting Salesforce Industries (Vlocity) solutions, including Communications Cloud, EPC, CPQ, Digital Commerce, and Order Management within telecom environments.

Location

Toronto, ON - Hybrid (2-3 Days WFO)

Contract Duration

6-12 Month Contract

Key Responsibilities

• Develop and customize Salesforce Communications Cloud (Vlocity) applications and components.
• Configure and support Enterprise Product Catalog (EPC), CPQ, Digital Commerce, and Order Management solutions.
• Build and enhance OmniStudio components, including:
• OmniScripts
• FlexCards
• DataRaptors
• Integration Procedures
• Develop Apex classes, Lightning Web Components (LWC), and custom Salesforce functionality.
• Design and implement integrations using REST and SOAP APIs.
• Support unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT), deployment, and production support activities.
• Troubleshoot and resolve platform, integration, and performance-related issues.
• Collaborate with architects, business analysts, QA teams, and stakeholders to deliver high-quality solutions.
• Participate in Agile development activities and CI/CD deployment processes.
• Support application enhancements and continuous improvement initiatives.

Core Qualifications

• 6-8 years of overall experience.
• 4+ years of Salesforce development experience.
• Strong hands-on experience with Salesforce Communications Cloud (Vlocity).
• Expertise in:
• Apex
• Lightning Web Components (LWC)
• SOQL
• Salesforce Configuration
• Strong experience with OmniStudio development, including:
• OmniScripts
• FlexCards
• DataRaptors
• Integration Procedures
• Experience with:
• Enterprise Product Catalog (EPC)
• CPQ
• Digital Commerce
• Order Management
• Strong understanding of telecommunications CPQ and Order Management processes.
• Experience designing and implementing REST and SOAP API integrations.
• Experience with Git, source control, and CI/CD pipelines.
• Experience working within Agile delivery environments.
• Strong troubleshooting, analytical, and problem-solving skills.

Preferred Qualifications

• Salesforce Platform Developer Certification.
• Salesforce Industries (Vlocity) Certification.
• MuleSoft integration experience.
• Knowledge of TM Forum Open APIs.
• Understanding of Telecom OSS/BSS ecosystems.
• Experience with Salesforce DX and DevOps tools.
• Experience supporting large-scale Salesforce Communications Cloud implementations.

Key Skills

• Salesforce Communications Cloud
• Vlocity
• Salesforce Industries
• EPC
• CPQ
• Order Management
• Digital Commerce
• OmniStudio
• OmniScripts
• FlexCards
• DataRaptors
• Integration Procedures
• Apex
• Lightning Web Components (LWC)
• SOQL
• REST APIs
• SOAP APIs
• MuleSoft
• TM Forum Open APIs
• OSS/BSS
• Salesforce DX
• Git
• CI/CD
• Agile