IT Technician

IT Technician

The Company

Focus IT have the pleasure of working with this well-established support Company.

The Role

Due to industry growth, we now have a requirement for self-driven and highly motivated person to come in and build on their expertise in the support sector and complement the existing team

Key responsibilities

• qualifying and documenting the problems raised by customers;
• Responsible for handling support of service requests which relate to all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.
• Provide remote and telephone support for client networks and applications.
• Provide technical desktop and project support to the team

The Candidate

The ideal candidate for this position will have at 3 years + experience within the support sector.

This is an exciting opportunity to join a rapidly expanding company and work on some exciting projects.

In return, my client is offering a great career path with a competitive salary and great company benefits.

Key skills are as follows

• Active Directory Administration, new user setups (User Accounts, O365 Mailboxes)
• Networking knowledge covering ADSL Broadband, Local Area Networks, Switches & VLan’s
• Windows Server 08/10/12
• Backup Technologies
• Vmware vCenter
• Cisco Switches and Routers
• Experience with active directory
• Strong communication and customer service skills.
• Ability to quickly learn new applications and technologies
• Able to install, configure, upgrade and relocate PC hardware, software and print devices.
• Experience of Windows XP, Vista, 7, 8, 10, Office 2003 - 2016 problem solving.
• Experience of PC hardware troubleshooting and problem solving.
• Microsoft Office 365 experience an advantage.
• Basic Administration of Exchange Server and mobile email technologies.

Any qualifications such as MCSE, MCSA, MCITP or CCNA would be highly beneficial towards your application

Location

The role is based in Leicester and is commutable from Rugby, Coventry, Loughborough, Corby, Nuneaton, Derby, Nottingham, Hinckley, Kettering, upon Trent, Market Harborough, Lutterworth and all the surrounding areas of Leicester