Senior Product Manager Growth & Retention

Build the entire product function from scratch as the inaugural Product Manager for a mature digital entertainment platform. Lead retention and UX overhauls with complete roadmap autonomy.

Why you should apply

-First dedicated product hire; build frameworks from scratch rather than inheriting existing playbooks.

-High ownership seat to set your own product roadmap, vision, and success metrics.

-Direct impact on retention, churn reduction, and core UX for a regional platform.

What you will do

-Diagnose UX gaps and overhaul web and mobile customer journeys. Lead cross-functional alignment and manage outsourced tech partners.

-Analyze user behavior insights to optimize retention, engagement, and reward mechanics.

-Own end-to-end web and mobile journeys to improve conversion and core usability.

-Build engagement roadmaps featuring gamification, gameplay mechanics, and ecosystem expansion.

-Collaborate cross-functionally with CRM, Design, IT, and Operations to launch key initiatives.

-Lead platform integrations and coordinate directly with third-party tech and design partners.

-Report progress, business recommendations, and product roadmaps clearly to commercial leadership.

Experience you need

-3 to 5+ years blending growth expertise with strong product design and UX vision.

-Analytical mindset with proven experience interpreting product, campaign, and user data.

-Self-directed operator comfortable working with high autonomy without structured onboarding paths.

-Demonstrated history of execution across digital platforms, web, and mobile ecosystems.

Nice to have / Bonus

-Background in high-engagement consumer platforms, e-commerce, or digital entertainment verticals.

-Familiarity with gamification models, A/B testing, CRM tools, or practical AI application.

About you

-Commercially driven Product Manager looking for direct impact rather than classic tech governance.

-Hands-on strategist excited to fix UX gaps and build new retention frameworks.

-Proactive problem solver comfortable leading vendor relationships and driving execution independently.

The company

-Established regional digital entertainment platform with over 12 years of operating history.

-Maintains a strong, loyal user base across multiple markets in Southeast Asia.

-Commercially focused environment emphasizing rapid user retention, growth, and continuous engagement.

Work Arrangement / Benefits

-Kuala Lumpur base; office-based 5 days weekly