Incumbent Capture (NIH Service Desk)

Type of Requisition

Incumbent

Clearance Level Must Currently Possess

None

Clearance Level Must Be Able to Obtain

None

Public Trust/Other Required

NACI (T1)

Job Family

Technical Support Services

Job Qualifications

Skills

Help Desk Support, IT Help Desk, Troubleshooting

Certifications

None

Experience

5 + years of related experience

US Citizenship Required

No

Job Description

CURRENT NIH CIT INCUMBENTS / EMPLOYEES

GDIT is looking to identify current National Institute of Health incumbents who wish to continue supporting the program on Team GDIT. Must be a current NIH CIT incumbent to be considered for these roles.

ABOUT THE CONTRACT

The NIH CIT is an exciting program which provides the NIH community and external collaborators with information technology (IT) services and tools.

Some of the IT positions include, and are not limited to the following:

• IT Help Desk Support
• Instructional Design Development
• Systems Engineering

Must have recent experience supporting the current contract.

The positions are in the following location

• Bethesda, MD. (with a potential hybrid work schedule)

GDIT IS YOUR PLACE

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

(Note

Disregard general job titles and related job specific details such as salary range. This requisition is a general job requisition for recruiting purposes and you will be matched to a requisition more closely aligned to your skills and background.)

The likely hourly rate for this position is between $30.44 - $41.18. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours

40

Travel Required

Less than 10%

Telecommuting Options

Hybrid

Work Location

USA MD Bethesda

Additional Work Locations

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans