Software Engineer (26-01922) -

Georgia IT · Location not stated

About Georgia IT

6 open jobs

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Posted yesterday
Still listed on the employer's own board

Title

Production Support / Software Engineer

Rate

DOE

Job Description

Seeking a Production Support / Software Engineer to provide Level 2 and Level 3 application support and manage technical client onboarding. The candidate will troubleshoot production issues across application, database, and infrastructure layers, perform root cause analysis, configure client environments, and support smooth go-live activities.

Mandatory Skills

Level 2 / Level 3 Production Support
Java, Spring, and Spring Boot
REST APIs, REST Controllers, and JSON
JPA / Hibernate and JDBC
SQL and Database Troubleshooting
JUnit and Mockito
Application Monitoring, Logging, and Root Cause Analysis
Client Onboarding, Configuration, and Data Validation
CI/CD Pipelines and Docker
Basic Concurrency and Multithreading

Responsibilities

Resolve complex production incidents and minimize business impact.
Monitor application health and support on-call activities.
Handle client setup, configuration, testing, and go-live support.
Collaborate with development, DBA, infrastructure, and business teams.
Document resolutions, maintain runbooks, and improve support processes.

Preferred

Cloud platform experience and familiarity with healthcare technology operations.

Skills

Java
Spring
Spring Boot
JSON
JPA
Hibernate
JDBC
SQL
JUnit
Mockito
Docker