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Greggtx · Information Technology · Remote

About Greggtx

1 open job
100100

Hiring signal

Actively hiring

Still listed on the employer's own board · publishes a salary range · How we score

All reasons

In its favour

  • Still listed on the employer's own board
  • Publishes a salary range

Did you apply?

Help Desk Tech at Greggtx. We’ll keep it in your applied jobs, so you can see it later and be warned before applying to the same employer twice.

Basic Qualifications

  • Associates degree or 1 year experience in a support role.
  • One year experience installing and supporting Windows 10/11
  • General knowledge of local area networks and the relationship between PC workstations and servers helpful.
  • Knowledge of Microsoft Office products such as Word, Excel, PowerPoint, and Access.
  • Database knowledge is helpful.
  • Physically able to life 40 pounds and maneuver under desks and confined spaces.
  • Must be able to be on call on a rotating schedule on off hours (nights and weekends)
  • Must have reliable transportation to support remote locations.
  • Must have a good personality and work well with others.
  • Training will be provided for this position.

Examples of Job Duties

  • Install and set up PCs, printers and scanners
  • Assist users with application issues.
  • Perform software upgrades.
  • Troubleshoot and resolve hardware problems.
  • Answering phone calls.
  • Responding to emails or chat requests.
  • Logging tickets, deploying/moving hardware.

***This position participates in a rotating on-call schedule outside regular business hours, including nights and weekends. During their assigned rotation, employees must be available to answer support calls and provide remote or on-site assistance as needed.

Pay

$18.90/HR

Skills

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