Salesforce Technical lead/ Architect – Omni Studio & Multi-Cloud (26-01130) -

Salesforce Technical lead/ Architect – Omni Studio & Multi-Cloud

Location

Open to Remote

Duration

Long term

Num of positions

2

Job Summary

• We are seeking an experienced Salesforce Senior Developer with deep hands-on expertise across OmniStudio (Vlocity) and broader Salesforce multi-cloud solutions. The ideal candidate is not only senior in years of experience but has a proven track record of delivering complex, enterprise-scale Salesforce implementations with strong architecture awareness, problem-solving, communication, and collaboration skills.
• This role requires advanced proficiency in OmniStudio (Managed Package) components along with real-world delivery experience across Sales Cloud, Experience Cloud, MuleSoft, and Data Cloud.

Key Responsibilities

• OmniStudio Development (Managed Package Runtime)
• Design and develop advanced OmniScripts for complex guided user flows.
• Build scalable, reusable FlexCards (Vlocity Cards) for customer and agent interfaces.
• Develop optimized DataRaptors (Extract, Load, Transform, Turbo).
• Implement high-performance Integration Procedures with efficient orchestration.
• Apply Vlocity Templates for UI/UX consistency.
• Work within the managed package runtime, ensuring proper use of namespaced objects and components.
• Salesforce Multi-Cloud Delivery
• Deliver solutions across: Sales Cloud – automation, data modeling, complex business processes
• Experience Cloud – portals, authenticated experiences, security models
• Data Cloud – data unification, identity resolution, insights activation
• Build scalable, performant enterprise solutions involving multiple Salesforce clouds.

Integration & Architecture

• Implement integrations using MuleSoft (API-led connectivity, RAML, experience/process/system APIs).
• Integrate with Salesforce via REST/SOAP APIs and external enterprise systems.
• Support OmniOut deployments across external websites or systems.
• Work with architects to design scalable, extensible, component-based architecture.

Enterprise Delivery & Collaboration

• Lead technical discussions, provide estimates, and guide design decisions.
• Collaborate with cross-functional teams—business, QA, architecture, integration, and product.
• Mentor junior developers and ensure coding best practices.
• Communicate clearly with both technical and non-technical stakeholders.
• Drive end-to-end delivery—design, build, test, deploy, and support.

Required Skills & Qualifications

• Core Salesforce & OmniStudio Skills
• Extensive hands-on experience with OmniStudio for Managed Packages (Vlocity runtime).
• Deep proficiency in: OmniScripts
• FlexCards / Vlocity Cards
• DataRaptors (all types)
• Integration Procedures
• Vlocity Templates
• Strong understanding of Salesforce and managed package data models.
• Familiarity with LWC concepts as used within OmniStudio.