IT Specialist | Senai

Company Background

A leading manufacturer of prefabricated modular data center solutions, specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, it delivers innovative solutions for hyperscale data center projects globally.

Responsibilities

• Provide day-to-day IT support, including hardware, software, network, and user support for the Malaysia factory and project sites.
• Support IT operations for the Singapore office and assist with early-stage IT infrastructure setup for the Thailand factory.
• Track and coordinate low-voltage (ELV) engineering projects at the Thailand factory, Johor Bahru Plant 2, and Johor Bahru Plant 3.
• Coordinate with internal departments, vendors, and contractors to ensure timely progress and proper execution of IT and ELV projects.
• Troubleshoot and resolve IT-related issues to minimize system downtime and operational disruption.
• Assist in IT infrastructure deployment, system configuration, and ongoing maintenance activities.
• Maintain proper documentation for IT support activities, system configurations, and project progress.
• Ensure IT systems and project implementations comply with company standards, policies, and information security requirements.
• Coordinate with internal departments and factory teams to support IT operations and project requirements.
• Coordinate with external vendors, contractors, and service providers related to IT and ELV systems.

Job Requirements

• Diploma or Bachelors degree in Computer Science, Information Technology, Network Engineering, or a related discipline.
• Experience in IT support and basic network administration.
• Knowledge of low-voltage (ELV) systems is an advantage.
• Proficient in English and Chinese (spoken and written).
• Willing to travel to the Singapore office and Thailand factory when required.