Application Engineer, Ikano Retail (Malaysia) - 12 months Fixed Term Contract

Ikano-Retail · Kuala Lumpur, Malaysia

About Ikano-Retail

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Posted 4 days ago · still listed on the employer's own board · How we score

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Support the Shopping Centre ERP implementation from configuration through go-live, hypercare and handover.
Assist environment setup, application configuration, SSO, user roles, interfaces and technical coordination with vendors and internal teams.
Track assigned project tasks, actions and issues, and escalate blockers or risks early.

Support data extraction, cleansing, mapping, validation, reconciliation and migration rehearsals.
Support P2P, banking, parking, e-Invoice and other required integrations, including basic data and interface checks.
Help investigate data or integration errors and coordinate follow-up with business and technical teams.
Support migration reconciliation and sign-off preparation with business owners and the vendor.

Prepare and execute SIT, UAT and regression tests, track defects, and support cutover, go-live readiness and hypercare.

Maintain configuration records, technical documentation, test evidence, runbooks and support or training materials.
Support operational handover, knowledge transfer and first-level investigation to build internal BAU support capability.
Diploma or bachelor’s degree in computer science, information technology, engineering, business information systems or a related field.
Fresh graduates are welcome. Internship, project or early-career experience in ERP, application support, software implementation, testing or data work is an advantage.
Basic understanding of business applications, databases, integrations or APIs, data flows, user access and application lifecycle concepts.
Basic SQL, Excel, data handling or reporting knowledge is an advantage, with willingness to learn tools used for migration and troubleshooting.
Basic understanding of implementation activities such as requirements, configuration, SIT, UAT, defect tracking, cutover and documentation.
Understanding of retail or Shopping Centre processes such as leasing, finance, billing, tenant management, mall operations or reporting is an advantage.