
Tier 1 Navy ERP/SAP Functional Consultant – Funds Management (FM)
INDUS Technology · United States · Charleston, SC, United States · Remote
All reasons
In its favour
- Still listed on the employer's own board
About INDUS
INDUS is a 100% employee-owned government services provider delivering engineering, IT, cybersecurity, program management, logistics, and data analytics solutions to federal customers.
Our people are at the heart of everything we do! We foster a culture of teamwork, support, and growth, investing in our employees from day one through mentorship, training, and professional development. Together, we deliver exceptional service to our customers and make a meaningful impact in the communities we serve.
About the Role
The Tier 1 Navy ERP/SAP Functional Consultant – Funds Management (FM) provides functional production support for Navy Enterprise Resource Planning (N-ERP) sustainment operations, troubleshooting SAP Funds Management issues, assisting end users, and supporting system enhancements and business processes. This role helps maintain reliable, mission-critical financial management systems, ensuring SAP functionality aligns with Navy operational requirements and supports effective financial management and decision-making.
What You'll Do
- Provide day-to-day Tier 1 functional support to NIWC LANT business office users within the N-ERP SAP environment.
- Perform day-to-day sustainment activities, including SNAP queues, QCIs, special project meetings, release management, and other operational support tasks.
- Analyze, troubleshoot, and resolve SAP production issues within the Financial Management (FM) functional area.
- Provide direct assistance to end users with SAP FM transactions, processes, and functionality.
- Research and resolve user-reported issues, questions, and functional problems in a timely manner.
- Identify root causes of functional issues and coordinate with appropriate support teams when escalation is required.
- Gather information from end users to understand reported issues and determine appropriate courses of action.
- Maintain functional documentation, SOPs, desk guides, FAQs, and other user support materials.
- Provide end-user guidance, knowledge transfer, and training as needed to support effective use of SAP FM functionality.
- Collaborate with government customers, business users, technical teams, and other stakeholders to resolve issues and support day-to-day business operations.
- Ensure functional support activities align with N-ERP standards, business requirements, and SAP best practices.
- Bid and proposal support if requested.
- Other duties as assigned.
What You Bring
Required Qualifications
- The ability to obtain and maintain an active secret clearance is required to be considered for this position.
- Bachelor's degree from an accredited university required.
- Seven (7) years of experience providing SAP ERP functional support within a production or sustainment environment, including analyzing and resolving functional issues, supporting system enhancements, and collaborating with business users and technical teams.
- Experience supporting SAP ERP within the Funds Management (FM) functional module, including budget execution, fund control, financial tracking, availability checks, commitment and obligation management, and supporting government financial management requirements.
- Experience providing direct functional support to SAP end users, including troubleshooting user-reported issues, answering process and transaction questions, and providing guidance on SAP functionality.
- Experience working with SAP support queues, ticketing processes, or similar operational support environments.
- Strong analytical and problem-solving skills with the ability to identify root causes, evaluate solutions, and effectively resolve SAP-related issues.
- Strong written and verbal communication skills with the ability to work effectively with end users, government customers, technical teams, and business stakeholders.
- Ability to work independently and within a collaborative team environment to support daily SAP operations and sustainment activities.
- Must possess basic computer literacy and data entry skills.
- Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
- Strong attention to detail and organizational skills.
- Demonstrated problem-solving skills.
- Must possess strong time management skills.
- Must be able to work in a fast-paced, changing, and challenging environment.
- Travel Required ~25% travel required.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred Qualifications
- Experience supporting N-ERP or other Department of Defense (DoD) SAP environments.
- Knowledge of Navy Working Capital Fund (WCF) operations, processes, and business practices.
- Experience supporting federal financial management, logistics, or other enterprise business systems.
Work Environment and Physical Requirements
- Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.
Compensation and Benefits
The expected base pay range for this position is $115,000–$130,000 per year. INDUS offers a competitive compensation and benefits package, including our Employee Stock Ownership Plan (ESOP), 401(k) with employer match, and comprehensive health benefits. We also invest in employee growth through professional development funding, education reimbursement, and online learning opportunities. Employees may also be eligible for performance bonuses and other rewards.
Individual compensation is determined by job-related factors, including relevant experience, qualifications, education, certifications, and alignment with the position's requirements. INDUS also considers internal pay equity and industry benchmarks to support fair and competitive compensation.
Learn more about our culture and benefits.
Equal Employment Opportunity
INDUS is proud to be an equal opportunity employer committed to fostering a welcoming, diverse, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, veteran status or any other applicable legally protected status or characteristic.
Skills
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