ServiceNow Technical Consultant / Developer

Join our ServiceNow Solutions Division and play a key role in delivering cutting-edge ServiceNow implementations that optimize our clients’ IT operations. If you’re passionate about technology, problem-solving, and creating impactful solutions, this is your opportunity to make a difference.

• Work on ServiceNow platform implementation projects and missions to enhance clients’ production activities.
• Contribute across multiple areas, including:
• ITSM, ITOM, CMDB/CSDM
• Discovery & Service Mapping
• Event Management
• Cloud Automation & Orchestration
• Stay ahead of the curve by monitoring new ServiceNow features and trends.
• Participate in requirements gathering workshops, and produce project documentation (architecture, technical specs, agile user stories).
• Implement, configure, and optimize ServiceNow modules, including workflow automation.
• Support user acceptance testing, deployment, and knowledge transfer to clients.
• Recommend technical solutions aligned with client needs and environments.
• Ensure compliance with quality and security standards and maintain best practices.
• Communicate and coordinate effectively with all stakeholders.
• Bachelor’s degree (or equivalent) in IT or related field.
• 2+ years of experience in IT or customer-facing roles and at least 1 with ServiceNow.
• Solid understanding of ITIL/ITSM best practices or experience in business process analysis and design.
• Basic programming knowledge (JavaScript or other).
• Strong communication, negotiation, organizational, and problem-solving skills.
• Mandatory: at least one ServiceNow Certification.
• Bonus: ITIL Certification and Project Management Certification.
• Fluent in English and capable of engaging colleagues and clients alike.
• Work on high-impact projects with leading technologies.
• Collaborate with expert teams in a dynamic, innovative environment.
• Continuous learning and career growth opportunities.