Deskside Engineer - Pickering, ON

Role

Deskside Engineer

Location

Pickering, ON

Duration

6+ Months

BGV will be done for the selected candidates.

Desired Experience

At least 3 years hands on experience in field Support Services

Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1 installation, troubleshooting and reporting.

Experienced to support Mac OSX

Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD

OEM Certified Technician for ordering parts through OEM and parts replacement

Strong Microsoft Office skills (Outlook, Word, and Excel)

Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers

Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms

Experience including remote control of PCs and video conferencing knowledge

Rotational On-call for executive support

Strong customer service skills

Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

Strong written and verbal communication skills

Must be detail oriented and self-motivating

Ability to successfully pass a background security check

Desired Certification ( A combination of 02 mandatory)

• CompTIA A+ certification ( Compulsary )
• Apple Certified Mac Technician (ACMT)
• Apple Certified Support Specialist
• Premier Dell Hardware Certification
• Lenovo/IBM Desktop Systems Hardware Certification
• Lenovo/IBM Mobile Systems Hardware Certification
• HP Accredited Platform Specialist (APS) - HP Commercial Desktop, Workstation, Laptop Solutions
• HP Accredited Platform Specialist (APS) - HP LaserJet Solutions

Please respond with your word resume and requested details:

Full Name

Work Authorization

Contact Number

Email ID

Skype ID

Current location

Willing to relocate

Rate/hr

All your information will be kept confidential according to EEO guidelines.