Desktop Support Engineer

Info Ways · Montreal, QC, Canada

About Info Ways

262 open jobs

Weak hiring record · median 3420 days open

Hiring signal

Ghost risk

Open 3527 days · How we score

All reasons

Open 3527 days
100% of this employer's openings are over 60 days old

In its favour

Still listed on the employer's own board

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Role

Desktop Support

Engineer

Location

Montreal,

Duration

Fulltime

BGV will be done for the selected

candidates.

JD

Handle tickets escalated by the Service Desk

Remote Desktop

Support

Install, configure,

and upgrade MS Office and related user applications

Leverage packages

via SCCM 2012

Troubleshoot and

resolve user issues with VMware Horizon clients

Perform workstation,

laptop and zero client break-fix for users

Set-up and register

users for biometric authentication to complement their

AD credentials

Establish and

maintain sound backup and recovery procedures

Patch management on

operating system, browsers and key vendor

applications, i.e. Adobe

Document all

incidents, changes and fixes in the Service-Now

trouble ticketing system

Desk-Side support at

Customer main location at Montreal

Work with Existing

support team for onsite support

Should have a

scripting knowledge

Please

respond with your word resume and requested details

Full Name

Work

Authorization

Contact Number

Email ID

Skype ID

Current

location

Willing to

relocate

Salary

Feel free to

contact me for any further information.

All your information will be kept confidential according to EEO guidelines.

Skills

VMware

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