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Desktop Support

INSPYR Solutions · Merrifield, VA · Onsite

About INSPYR Solutions

90 open jobs

Strong hiring record · median 14 days open

100100

Hiring signal

Actively hiring

Still listed on the employer's own board · publishes a salary range · How we score

All reasons

In its favour

  • Still listed on the employer's own board
  • Publishes a salary range

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Desktop Support at INSPYR Solutions. We’ll keep it in your applied jobs, so you can see it later and be warned before applying to the same employer twice.

Desktop Support

Vienna, Virginia (onsite 5 days a week)

Rate

$20-$25/hr

Initial 6 month contract with extension

Technical Knowledge/Skills

  • Ability to diagnose and resolve hardware and software issues for end users
  • Basic networking knowledge (IP, DNS)
  • Basic cybersecurity knowledge (MFA, phishing)
  • Ticketing system experience (ServiceNow)

Experience

  • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
  • Experience with troubleshooting issues on Microsoft Windows 11 operating systems
  • Experience with Microsoft M365 productivity software (including, but not limited to: Outlook, OneDrive, and Teams)

Nice to haves

  • CompTIA A+ Certification

Microsoft 365 Certified

Fundamentals Certification

  • Experience using ConnectWise Remote Support Software
  • Experience using CyberArk Workforce Password Management Software
  • Experience troubleshooting Citrix VDIs

Skills

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