Senior Automation Manager / Automation Manager

Roles & Responsibilities

Job Summary

• Excellent organizational skill with a capacity to plan, prioritize, multi-task, and delegate effectively.
• Comfortable working with different teams from various countries of different time zones.
• Ability to manage a team of programmers/analysts to ensure balance of workload and sufficient support to the client-servicing teams. Involved in project management and coordination works.
• Be a people manager to set timely objectives, review objectively, motivate genuinely, and develop their knowledge/skill sets for better self and team advancement.
• Excellent interpersonal, influencing and negotiation skills with experience engaging and influencing key stakeholders to achieve optimal business outcomes.
• Ensure team members are consistently maintaining the Ipsos standard and delivering highest quality deliverables.
• Highly experience in designing and developing PowerPoint report automation program, automated checking process and analytical tools with the use of VBA, advanced Excel functions, and/or other programming languages.
• Experience in designing and developing interactive dashboards using Excel, Tableau, PowerBI and/or other cloud-based platforms.
• Experience in data integration of structured and unstructured data and perform data transformation for the purpose of statistical analysis.
• Strong interest and knowledge of emerging technology trends and applications in data analytics space.
• Involved in process-improvement initiatives (e.g. online platform enhancement, new automation tools) and provide necessary coaching to project members.
• Work with external stakeholders/ vendors on contract agreements and other initiatives.
• Work closely with external stakeholders to provide support on complex operational matters.
• Any ad-hoc duties/ projects as assigned.

Requirement for this position

• Preferably with at least 3-5 years of experience in dealing with data integration, data analytics/ statistics, and report automation
• Good understanding of data visualization and able to act as a subject-matter expert on the effective use of graphics/design in relation to data representation
• Proficient in Tableau or Power BI or other online dashboarding tools
• Good communication and negotiation skills. Ability to interact with all levels effectively
• Strong problem-solving skill. Ability to deal with difficult situations objectively
• Strong project management skill and multi-tasking ability
• Highly proficient in Microsoft Office, Advanced Excel, and VBA
• Extensive experience with SPSS is highly preferred
• Experience in relational database management systems and SQL
• Sound knowledge of web design (HTML, JavaScript, CSS, PHP, and responsive design)
• A self-starter with strong sense of ownership
• Ability to manage and coach a team of young analysts and programmers