IT Helpdesk 1st tier - iBank in North Point

IT Helpdesk 1st tier - iBank in North Point - iTalent Company | Career Page

IT Helpdesk 1st tier - iBank in North Point

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Job Openings IT Helpdesk 1st tier - iBank in North Point

About the job IT Helpdesk 1st tier - iBank in North Point

Responsibilities

Job Highlights

• Technical Support on Windows , environment and Microsoft 365
• supports Hong Kong, Japan, & Taiwan staff
• Work closely with internal entities
• Maintaining positive relationships with customers.
• Technical support to evaluate problems
• Handle the Urgent case
• provide valid recommendations in standard support documentation

Requirements

Immediate Available is an advantage

• Strong communication skills are required
• Experience and Familiar Technical Support on Windows , environment and Microsoft 365
• Coordinate with service desk
• Solid knowledge in Wintel platform environments
• Proactive, Independent, and able to work under pressure

Academics

• Good command of written and spoken English and Chinese.

Option - Good in Putonghua is an advantage.

• Strong language skill is an advantage

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