IT Helpdesk - iBank / Admiralty

IT Helpdesk - iBank / Admiralty - iTalent Company | Career Page

IT Helpdesk - iBank / Admiralty

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Job Openings IT Helpdesk - iBank / Admiralty

About the job IT Helpdesk - iBank / Admiralty

Position

IT Helpdesk

Responsibilities

Work with Global TechHub support team

Work under HKSAR IT Service Desk(Service Managers, International Technical teams and customer support).

Troubleshoot the IT service and support.

Escalate/triage issues to technical teams

Engage with Fidelity business end-users support.

Provide technical advice and assistance to end-users in relation.

Requirements

IT experience, with proven technical support experience

Solid knowledge of desktop environments Windows 10 and Desktop.

Mac support experience preferred.

Office 365 is advanced

Strong/Effective communication on ENGLISH.

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