Network Engineer

**Job Purpose**

To install, service, and repair communication systems (wired, wireless, or fibre optic) used by the organization. The Network Engineer works closely with the Network Manager to ensure smooth and efficient network operations.

**Main Responsibilities**

**Network Hardware and Software Configuration, Maintenance & Implementation**

• Install and configure new network software and hardware
• Identify and repair network faults
• Implement preventive maintenance schedules
• Design and implement network environments and solutions
• Monitor and optimize network performance
• Conduct fault investigations across LAN and WAN
• Upgrade network equipment and configure firmware
• Configure routing, switching, and IP voice services
• Provide remote support and troubleshooting during installations
• Ensure quality standards in solutions and installations
• Create and document network design solutions
• Collaborate with vendors and technical teams
• Provide feedback for internal process improvements
• Oversee on-site engineers and ensure optimal system performance

**Managing Networks and Security**

• Manage user accounts, access permissions, and passwords
• Maintain appropriate network security levels
• Provide technical support and training for network users
• Monitor and administer daily network usage
• Plan and implement future network developments
• Administer and support firewalls as per security policies
• Keep updated through training, publications, and professional networks
• Report on network operations and manage technical projects
• Audit IP addressing and data center devices
• Liaise with project teams, engineers, service desks, and clients
• Delegate tasks to engineers/technicians and ensure quality
• Prepare technical documentation, proposals, and reports
• Participate in and lead technical workshops

**Job Requirements**

**Academic Qualifications**

• National Senior Certificate / Grade 12 (NQF Level 4)

**Professional Certifications (Preferred)**

• CCNP Certified (Routing, Switching, and Security)
• MCSE (Microsoft Certified Solutions Expert) – Advantageous
• FortiGate Certification
• Checkpoint Certification
• TMG (Threat Management Gateway) Certification
• Websense Certification

**Relevant Experience**

• 3+ years of operational experience in a relevant role
• 5 to 8+ years of experience in the Network IT industry

**Relevant Competencies and Knowledge**

• Technical Knowledge and Skills
• Strong problem-solving and analytical skills
• Up to date with latest networking technologies
• Advanced IT skills and knowledge of MS Operating Systems
• Proficient in Microsoft Excel for reporting
• Excellent written and verbal communication skills
• Ability to explain complex technical concepts clearly
• Effective time and priority management
• Strong understanding of client policies, business ethics, and procedures

Generic Competencies

• Decisiveness and Initiative
• Leadership and Team Supervision
• Persuasion and Influence
• Effective Communication and Presentation
• Technical Expertise
• Creative Problem Solving
• Innovation