Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support)

Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support)

Location

Norway

Employment Type

Freelance (On-Call Basis)

Priority

Low

Requirements

ID/ Passport/ valid work permit and CCNA Certification

Cities to be covered

• Ålesund
• Asker
• Bergen
• Bjørkelangen
• Blaker
• Braskereidfoss
• Drammen
• Drøbak
• Duken
• Fornebu
• Frogner
• Fyllingsdalen
• Førde
• Geithus
• Gol
• Grimstad
• Hagan
• Halden
• Hokksund
• Honningsvåg
• Isdalstø
• Jørpeland
• Kjeller
• Kløfta
• Kokstad
• Kristiansand S
• Krokstadelva
• Kyrksæterøra
• Larvik
• Leirsund
• Lillehammer
• Lillestrøm
• Lørenskog
• Moelv
• Molde
• Oslo
• Paradis
• Rennesøy
• Sandnes
• Sarpsborg
• Slemmestad
• Stavanger
• Steinberg
• Storebø
• Strømmen
• Tønsberg
• Trollåsen
• Tromsø
• Tynset
• Tyssedal
• Ulsteinvik
• Vennesla
• Veste Vinnesvåg
• Vestre Vinnesvåg
• Vikersund
• Vågå
• Ålgård
• Åsgreina
• Øvrebø

Role Overview

We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments. This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism.

The ideal candidate will possess strong technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency.

Key Responsibilities

• Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents.
• Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
• Perform system upgrades, patching, and lifecycle management activities.
• Troubleshoot and resolve hardware, software, virtualization, and network issues.
• Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.
• Implement and support backup and disaster recovery solutions.
• Respond to critical incidents and service requests within agreed response times.
• Collaborate with global and regional teams on infrastructure and cloud-related projects.
• Maintain accurate technical documentation, incident reports, and service records.
• Ensure professional interaction with end users, stakeholders, and customers at all times.

Required Skills & Experience

• Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.
• Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism).
• Experience supporting VMware and/or Hyper-V environments.
• Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.
• Proven experience providing Break & Fix support in enterprise environments.
• Ability to diagnose and resolve complex infrastructure and networking issues.
• Experience with backup and disaster recovery solutions.
• Scripting experience with PowerShell and/or Python is advantageous.

Mandatory Requirements

• Valid CCNA Certification (Cisco Certified Network Associate).
• Fluent English & Local communication skills (spoken and written).

Preferred Qualifications

• Nutanix Certification (NCP or higher).
• Experience with cloud platforms such as AWS, Azure, or GCP.

Soft Skills

• Strong professionalism and customer-facing skills.
• Ability to remain calm and effective during critical incidents.
• Proactive problem-solving mindset.
• Strong organizational and time-management skills.
• Ability to work collaboratively within distributed teams.
• Commitment to delivering high-quality technical support and customer satisfaction.