Senior Desktop Infrastructure Engineer (AVD)

Job Title

Senior Desktop Infrastructure Engineer

Duration

6+ Months contract

Location

Chicago, IL - The ideal candidate will be onsite 2 days per month for this role.

Job Description

Core Ownership Areas

Azure Virtual Desktop

Nerdio

Windows 11 Gold Images

FSLogix

Intune and Autopilot Integration

End User Compute Architecture

Azure Networking for AVD

Desktop Infrastructure Automation

Endpoint Security and Compliance

Primary Responsibilities

Azure Virtual Desktop Architecture & Operations Architect, implement, and maintain Azure Virtual Desktop environments.

Design and manage host pools, session hosts, image lifecycles, and deployment pipelines.

Develop scalability, resiliency, and disaster recovery strategies.

Optimize user experience, performance, and Azure consumption costs.

Establish operational standards and platform governance.

AVD Networking & Infrastructure Engineering

Design and troubleshoot AVD network connectivity across Azure and on-premises environments.

Serve as the primary escalation point for network-related virtual desktop issues.

Diagnose and resolve DNS, routing, firewall, latency, authentication, and connectivity problems.

Partner with Network Engineering on ExpressRoute, VPN, segmentation, and hybrid connectivity solutions.

Optimize network paths and client connectivity performance for virtual desktop workloads.

Troubleshoot FSLogix profile performance, storage connectivity, and authentication issues.

Analyze packet captures, connection diagnostics, and performance metrics to identify root causes.

Support private endpoint, storage account, Azure Files, and Entra ID integration requirements.

Nerdio Engineering & Automation

Administer and optimize Nerdio Manager.

Develop automated provisioning and image management workflows.

Configure autoscaling and cost optimization strategies.

Build operational automation using PowerShell and Azure services.

Windows 11 Platform Engineering, Lead design and engineering of the Bank's Windows 11 desktop platform.

Own gold image architecture and standards.

Establish image testing, validation, and release processes.

Define desktop lifecycle management strategy.

Technical Leadership

Provide technical leadership for desktop engineering initiatives.

Mentor engineers and contractors.

Establish engineering standards and operational practices.

Evaluate vendors and technical solutions.

Lead major incident response and root cause investigations.

Required Skills

Expert-Level Experience

Azure Virtual Desktop

Azure Networking

Nerdio

Microsoft Entra ID

Active Directory

Windows Desktop Engineering

Windows 11 Image Engineering

PowerShell Automation

Root Cause Analysis and Troubleshooting

Strong Experience

FSLogix

Azure Files

DNS

TCP/IP Networking

Firewalls and Network Security

Intune

Autopilot

Group Policy

Preferred Experience

EXPRESSROUTE

Azure Virtual WAN

Infrastructure as Code

Ansible

Liquidware

ProfileUnity

VMware Horizon or Citrix

Terraform