Business Analyst

• Collect and analyze requirements/ feedback from clients, stakeholders, and other teams to shape requirements, features and products.
• Work closely with project stakeholders to identify and specify functional system requirements, processes and non-functional requirements.
• Write functional and business requirement documents: Create BRD, wireframes, user stories, acceptance criteria, activity diagrams and use cases.
• Communicate with the Development Team (Dev, Tester, Designer) to ensure the requirement understanding during implementation.
• Compose related documents such as: release note, user manual...
• Present ideas and features to related people.
• Join and propose ideas in the brainstorming meetings.
• Other tasks from Leader/ PM.

Must-have skills

• 1-3 years of experience as a Technical Business Analyst or Technical Writer
• Experience in writing technical documents.
• Good English communication skills (both verbal & written) - someone who can turn complex concepts into actionable recommendations
• Good skills in using suitable tools for business modeling, drawing business and technical flows/diagrams, creating mockups /wireframes/prototypes, etc.
• High level of analytical and problem-solving skills with strong attention to detail

Nice-to-have skills

• A true team player that values collaboration
• Growth mindset, with an appetite to learn
• Have knowledge of blockchain and web3 technical concepts is a huge plus
• Experience and comfort in SQL; some of our charts require larger, complex queries
• Comfort with data tools such as R, SQL, Tableau, Mixpanel, Amplitude, Metabase, etc.
• Working in a dynamic, creative Tech Global environment and professional environment with many opportunities for advancement
• Good welfare policies according to the company's regulations.
• Annual company travel, team building activities.