
Site Reliability Engineer II
KFC Europe · Ho Chi Minh, Dong Nam Bo, Viet Nam · Hybrid
Mixed hiring record · median 29 days open
All reasons
- 26% of this employer's openings are over 60 days old
In its favour
- Posted today
- Still listed on the employer's own board
- 2+ years of experience in SRE, DevOps, production support, or infrastructure engineering roles
- Hands-on experience with monitoring and observability tooling (e.g., Datadog, Prometheus, Grafana, CloudWatch, or similar)
- Working knowledge of at least one major cloud provider (AWS preferred)
- Proficiency in at least one scripting or programming language (e.g., Python, Bash, Go) for automation, with demonstrated examples of automating away manual operational work
- Experience participating in incident response and on-call or shift-based operations
- Understanding of SLI/SLO concepts and reliability engineering fundamentals
- Ability to work follow-the-sun shift rotations, including structured handoffs with teams in other regions
- Strong written and verbal English communication skills for cross-region collaboration
- Own the Vietnam shift within GRE’s global follow-the-sun coverage model, including schedule design, coverage planning, and holiday/leave management
- Ensure clean, structured handoffs to and from US and India teams, with clear ownership transfer on open incidents and in-flight work
- Maintain shift readiness: runbooks current, alerts actionable, escalation paths clear
- Serve as escalation point for the Vietnam shift during complex or high-severity incidents
- Kubernetes, container orchestration, and infrastructure as code experience (e.g., Terraform)
- Familiarity with AI-assisted operations tooling and automation-first reliability approaches, including auto-healing and auto-remediation patterns
- Exposure to platform engineering and internal developer platform concepts: self-service tooling, developer portals (e.g., Port, Backstage), GitOps
- Experience in multi-region or globally distributed team models
- Relevant certifications (AWS, CKA, or similar)
Skills
- Datadog
- Prometheus
- Grafana
- AWS CloudWatch
- AWS
- Python
- Bash
- Go
- Kubernetes
- Terraform
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