Service Now Architect

• Bachelor’s degree in Information Systems or related field.
• 10+ years of experience in IT Infrastructure and Application Development space.
• 5+ years of Consulting experience (client facing)
• 5+ years of leadership level experience with Enterprise Management tools (such as IBM Tivoli, BMC, CA, HP) and IT Service Management tools such as ServiceNow, BMC Remedy etc.,
• ITIL Certification (Practitioner or Service Manager Certification preferred)
• ServiceNow certification (Implementation certification is preferred)
• Strong knowledge of SDLC Methodologies such as Waterfall, Agile, Scrum etc.,
• Expert level knowledge in ServiceNow scripting and Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP/S, etc.)
• Deep understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment
• Demonstrated Enterprise Architecture skills, especially in Enterprise System Management and IT Service Management space
• Ability to socialize ideas, make recommendations and gather team consensus to move projects forward.

Additional preferred qualifications include

• Ability to handle multiple and competing priorities simultaneously.
• Ability to develop and achieve clear, realistic, and challenging goals that are aligned with targeted business results.
• Self-motivated and able to lead and excel in a high pressured environment.
• Experience developing growth strategies and related marketing material for IT Service Management, Cloud, and other infrastructure-related technologies and/or services.
• High level of motivation and commitment.
• Ability to operate and deliver independently without significant oversight