AV Field Service Technician (LED / Video Walls)

Position Title

AV Field Service Technician

Location

Mechanicsburg PA

Travel

Local Travel Required

Overview

We are seeking an AV Field Service Technician to support the installation, maintenance, and troubleshooting of professional audiovisual systems, with a focus on LED displays and video wall technologies. This role will work directly in the field supporting commercial and enterprise AV environments.

The ideal candidate will have hands-on AV experience and a strong technical foundation in LED display systems, video walls, and related AV hardware.

Responsibilities

• Install, configure, and service AV systems including LED displays and video walls
• Diagnose and troubleshoot AV hardware, signal flow, and display issues in the field
• Perform preventative maintenance and system upgrades for installed systems
• Work with project managers and installation teams to support system deployments
• Ensure systems are functioning properly and meet client requirements
• Document service work, troubleshooting steps, and system updates

Qualifications

• 2+ years of experience supporting professional AV systems
• Hands-on experience with LED displays, video walls, or large-format digital displays
• Understanding of AV signal flow, cabling, and system components
• Ability to troubleshoot hardware and system integration issues
• Strong communication skills and ability to work independently in the field

Preferred Qualifications

• CTS certification or other AV industry certifications
• Experience supporting commercial AV environments (corporate, broadcast, command centers, etc.)
• Familiarity with AV control systems and networking fundamentals

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