#140205 - Product Manager

Key Responsibilities

• Serve as the primary point of coordination between business stakeholders and the development team, coordinating day-to-day activities across both groups.
• Translate business needs into clear Jira user stories with functional requirements and acceptance criteria.
• Gather sufficient business context to define requested functionality, partnering with the technical lead on detailed discovery and technical requirements.
• Own the organization and maintenance of the development backlog in Jira, spanning initiatives, epics, user stories, enhancements, and defects.
• Lead backlog refinement with the development team, clarify business questions, and ensure work is ready for technical review and estimation.
• Track requirements, dependencies, and changes throughout the development lifecycle.
• Track development progress, upcoming deliverables, dependencies, and blockers, helping work move efficiently from requirements through release.
• Maintain delivery timelines in partnership with the technical lead, accounting for development, testing, and release activities.
• Facilitate timely resolution of business questions and proactively communicate progress, risks, delays, and changes in requirements or scope.
• Plan and coordinate user acceptance testing (UAT) with the appropriate business users and stakeholders.
• Organize testing schedules, collect feedback, and document defects or required changes in Jira.
• Coordinate issue resolution, retesting, and release activities with the development team.

Must-Have Skills

• 4+ years of experience as a Product Owner or in a similar role supporting software development.
• Strong experience writing Jira user stories, functional requirements, and acceptance criteria.
• Experience managing development backlogs and coordinating work with software development teams.
• Working knowledge of Agile software development practices, including backlog refinement, iterative delivery, and release planning.
• Experience coordinating user acceptance testing, defect tracking, and release activities.
• Ability to collaborate effectively with both technical and non-technical stakeholders.

Nice-to-Have Skills

• Experience supporting internal business applications, operational tools, or workflow management systems.
• Experience working with technology environments that involve multiple systems, integrations, and data flows.
• Familiarity with business process automation and AI-enabled workflows.
• Experience supporting technology development for service delivery or operational teams.
• Experience coordinating development work across small or distributed teams.
• Enterprise experience strongly preferred.

Required Tools & Platforms

• Jira for user stories, functional requirements, acceptance criteria, backlog management, and defect tracking.

Location, Time & Engagement

• Location: Remote within eligible LATAM countries. Country eligibility will be confirmed during screening.
• Allocation: 100%, approximately 40 hours per week.
• Working Hours: Availability to work the required CST hours throughout the contract. The exact daily schedule will be confirmed with the team.
• Engagement: Full-time contract.