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Senior Business Analyst (Coffee platform)

Louis Dreyfus · Sao Paulo, SP, Brazil

About Louis Dreyfus

29 open jobs

Mixed hiring record · median 29 days open

100100

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Actively hiring

Still listed on the employer's own board · How we score

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  • 34% of this employer's openings are over 60 days old

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  • Still listed on the employer's own board

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Senior Business Analyst (Coffee platform) at Louis Dreyfus. We’ll keep it in your applied jobs, so you can see it later and be warned before applying to the same employer twice.

  • Support: Part of the global Support team that is required to provide Support expertise on complex functional topics. Act as the escalation contact to regional Support teams within the same time-zone and liaise with them when required to resolve user reported functional issues;
  • For issues requiring development changes, categorize them based on impact/urgency and re-assign to respective development teams, while at the same time identify suitable workarounds that can be done in the application to unblock users;
  • Requirements Management: requirements gathering, understanding and documentation of business requirements;
  • Functional and technical Specifications: Review and finalize functional specifications. Refine with Dev team;
  • Testing: Provide guidance and support the regional and global business during the test campaigns;
  • Process Improvement: Identification of process gaps and providing improvement plans to the Build and Run processes.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field;
  • Strong technical or operational experience in financial or trading systems and a successful history of project plan completion;
  • Experience analyzing, implementing, and supporting enterprise business systems;
  • Experience in participating in cross-functional project teams’ environment; ability to perform in various roles from individual contributor to a leadership role; ability to contribute to planning, organization and managing of project teams using a structured delivery methodology;
  • Experience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problem-solving environment;
  • Business analysis, story writing, backlog management;
  • Incident analysis and incident management;
  • Enhanced query with SQL;
  • Understanding of basic (API) data integration and database (SQL) concepts;
  • Excellent written and oral communication skills in English.
  • Availability to work in a hybrid model (4x1) in São Paulo, SP;
  • As this position involves interaction with international stakeholders, we kindly ask that the resume be submitted in English.

Skills

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