Field Service Technician – Electrical, UPS & Power Systems

About Job

• Our client is looking for Field Service Technician in Fort McMurray, AB location while secondary location is Edmonton, AB. This role requires local and overnight travel to customer sites in the greater region of Alberta. To set you up for success, we provide you with a company car, phone, laptop and a competitive benefits package that includes pension, medical, dental, tuition reimbursement and paid holidays.
• This role is eligible for overtime compensation.
• Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you will do

• You will be an integral part of our team, working on-site with clients to ensure their electrical systems are operating efficiently and safely. You will have the opportunity to work with cutting-edge technology and be part of a team that values problem-solving, efficiency, and continuous improvement.
• The individual will be responsible for servicing uninterruptible power supplies and batteries and other company electronic-based products in a high voltage environment at the customer's site.
• Perform moderately on complex service assignments that require strong technical judgment, initiative, and effective problem‐solving to support our customers with confidence. Success in this position relies on excellent customer focus, solid time‐management abilities, and clear verbal and written communication skills. When not in the field delivering hands‐on support, you'll have the flexibility to work from home.

Essential Functions

• Performs emergency and preventive maintenance and installation on a 24/7 on-call basis with regional responsibility.
• Responsible for performing on-site or in-house servicing and repair of company products.
• Provides technical support to customers on operational or maintenance aspects of system equipment.
• Serves as customer contact on technical and service-related problems.
• Provide technical support to customers on operational or maintenance aspects of system equipment and serve as the customer contact on technical and service related problems.

Basic Qualifications

• College degree/diploma from an accredited institution in any of the following disciplines: Electrical, Electronics, Engineering Technology OR Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket
• One year of experience with UPS (uninterruptable power supplies) OR battery technologies OR electronics
• Candidates must be able to work in Canada without corporate sponsorship now and in the future
• Must possess and maintain a valid and unrestricted driver's license.
• Required to travel to US for product and safety training when necessary.
• Candidates must also be able to complete our comprehensive training program, which includes travel to the United States for product and safety training.

Preferred Qualifications

• Proficiency with Microsoft Office Suite
• Basic understanding of UPS rectifier or inverter
• Basic understanding of electrical distribution systems and schemes