Network Field Support Engineer (Cisco Infrastructure)

Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is recruiting for Network Field Support Engineer (Cisco Infrastructure) on behalf of one of their blue-chip international clients to join their organization in the Germany.

Job Title

Network Field Support Engineer (Cisco Infrastructure)

Employment

Full time

Start Date

10/2026

Country

Germany, Ludwigshafen am Rhein - Model

Onsite

Salary range

55K EUR/annum

Contact

Bojan Ulemek on

+49 (0) 89 23 88 98 671

Key Responsibilities

• Our client is seeking a Network Field Support Engineer to provide onsite support for Cisco network infrastructure at customer locations in Ludwigshafen and Mannheim. The role involves hands-on installation activities, remote support coordination with the Global Network Operations Center (GNOC), and assisting in troubleshooting and operational activities.
• The ideal candidate will have practical experience working with Cisco networking equipment and be comfortable acting as the onsite technical representative supporting remote operations teams, project managers, and network engineers.
• Install and mount network devices in data center racks and network cabinets.
• Perform physical cabling and connectivity activities for network infrastructure.
• Act as the onsite "remote hands and feet" resource for the Global Network Operations Center (GNOC).

Support troubleshooting activities by

• Connecting laptops to network devices.
• Establishing management access to devices for remote GNOC engineers.
• Executing basic diagnostic and verification commands.
• Reporting device status and troubleshooting findings to remote teams.
• Assist with network hardware replacements, migrations, and maintenance activities.
• Coordinate effectively with Operations Teams, Project Managers, and technical stakeholders located across global delivery centers.
• Maintain installation documentation and adhere to customer site procedures and safety requirements.

Experience/Qualifications

• 2-5+ years of experience in Network Infrastructure Support, Field Services, or Data Center Operations.
• Hands-on experience with Cisco networking products.
• Good understanding of:
• Cisco Routers
• Cisco Switches
• Cisco Wireless LAN Controllers (WLC)
• Cisco Access Points
• Familiarity with network cabling, device installation, and basic network troubleshooting.
• Ability to execute and report results from standard network diagnostic commands.
• Strong communication and coordination skills.
• Experience working in enterprise IT or network operations environments.

Language Requirements

• English: Minimum B2 level (mandatory).
• German: Minimum B2 level (mandatory).
• The successful candidate must be comfortable communicating with international teams, including Operations Teams, Network Engineers, and Project Managers located across different regions.

Preferred Qualifications

• Cisco certifications such as CCNA or equivalent networking certification.
• Experience supporting Network Operations Centers (NOC/GNOC).
• Experience working in data center environments.
• Knowledge of IT infrastructure deployment and lifecycle processes.

What We Offer

• Opportunity to work with enterprise-scale Cisco network environments.
• Exposure to global network operations and infrastructure projects.
• Collaborative international working environment.