IT - Configuration Analyst/Administrator

Key Responsibilities

Linux & Middleware Administration

• Administer, maintain, patch, monitor, and troubleshoot Linux environments, preferably Red Hat Enterprise Linux (RHEL).
• Install, configure, maintain, and troubleshoot Apache HTTP Server, Docker, NGINX, and Red Hat JBoss Enterprise Application Platform (EAP).
• Support JBoss configurations including JVM settings, application deployments, data sources, certificates, logging, clustering, and environment-specific configuration.
• Analyze system and application logs to identify performance, configuration, connectivity, and availability issues.
• Support SSL/TLS certificates, keystores, truststores, and related application connectivity.

Java Application Support

• Possess a working knowledge of Java/Jakarta EE applications and be able to review Java code, stack traces, configuration files, and logs to assist with troubleshooting.
• Work closely with development teams to diagnose application, JVM, middleware, and infrastructure-related problems.
• Troubleshoot issues involving JVM memory, threads, garbage collection, connection pools, application dependencies, and service integrations.

Build & Deployment Support

• Support and troubleshoot application build and deployment processes across development, test, and production environments.
• Assist in diagnosing failed builds, deployment failures, configuration issues, dependency problems, permissions, and environment differences.
• Understand modern CI/CD concepts, Git-based source control, build pipelines, and release processes.
• Partner with Development and DevOps teams to improve deployment reliability and reduce manual intervention.

Networking & Infrastructure Coordination

• Possess a solid understanding of networking concepts including TCP/IP, DNS, routing, firewalls, ports, load balancing, SSL/TLS, NAT, and network connectivity.
• Understand VIPs, load balancers, firewall rules, and site-to-site (S2S) VPNs well enough to identify requirements and submit accurate network requests.
• Troubleshoot application connectivity using tools such as curl, openssl, nslookup/dig, traceroute, netstat/ss, and related Linux utilities.
• Partner effectively with Network and Security teams to diagnose connectivity issues and implement infrastructure changes.

Required Qualifications

• 5+ years of Linux systems administration or equivalent enterprise infrastructure experience.
• Strong hands-on experience with Red Hat Enterprise Linux (RHEL) or comparable Linux distributions.
• Experience administering and troubleshooting Apache HTTP Server.
• Experience administering and troubleshooting Red Hat JBoss EAP.
• Working knowledge of Java/Jakarta EE applications, including the ability to interpret application logs, stack traces, JVM errors, and basic Java code.
• Experience troubleshooting application builds and deployments.
• Understanding of Git, CI/CD pipelines, and automated build/deployment processes.
• Strong networking fundamentals and the ability to translate application requirements into well-defined network requests.
• Experience troubleshooting complex issues that span application, middleware, operating system, database connectivity, and network layers.
• Strong communication and documentation skills with the ability to collaborate across Development, Infrastructure, Network, Security, and Operations teams.

Preferred Qualifications

• Experience with Jira for incident, change, problem, and work tracking.
• Experience with GitLab, Jenkins, Ansible, or similar CI/CD and automation technologies.
• Experience supporting highly available, business-critical enterprise applications.
• Familiarity with load-balancing technologies such as F5 BIG-IP.
• Experience with monitoring/APM platforms such as Dynatrace, Splunk, or similar tools.
• Experience supporting applications that integrate with Oracle databases.
• Basic scripting experience with Bash, Python, or similar technologies.
• Prior hands-on application development experience (even small) particularly with Java-based enterprise applications, is a plus and will be valuable when troubleshooting application, build, deployment, and runtime issues.

Key Competencies

• Strong troubleshooting and root-cause-analysis skills
• Ability to troubleshoot across the application, middleware, OS, and network stack
• Comfortable reviewing application code without requiring a software developer background
• Strong ownership and follow-through
• Ability to work effectively during production incidents and high-priority deployments
• Strong cross-functional communication skills
• Ability to translate technical requirements between Development and Infrastructure teams

EEO

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”