Engineer - E1

We are looking for a proactive Infrastructure Engineer who enjoys solving technical problems and wants to develop their skills across a broad range of Payments technologies.

You will work hands-on with critical Payments systems, supporting existing services while helping to design, build and deliver new capabilities. You will use modern engineering practices to create solutions that are secure, resilient, reliable and supportable, while working within Nationwide's technology and regulatory controls.

You will collaborate with application engineers, designers, business analysts and other specialists to translate requirements into effective technical solutions. The role provides experience across a varied technology estate, including Windows (Wintel), Linux, databases, scripting and automation, and observability technologies.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

What you’ll be doing

You’ll take a hands-on role in designing, building and supporting infrastructure solutions that underpin a range of Payments applications. Your work will combine project delivery with supporting existing services, where you’ll investigate issues, troubleshoot problems and help deliver effective technical solutions.

The role provides opportunities to develop your technical knowledge, work with new technologies and build your experience across modern infrastructure and engineering practices.

About you

You will have

• Development lifecycle: Experience working through a structured technology delivery lifecycle, contributing to the design, build, testing, implementation and support of infrastructure solutions
• Infrastructure engineering: Hands-on experience supporting and troubleshooting Windows and/or Linux infrastructure, including diagnosing technical issues and implementing appropriate solutions
• Database technologies: Practical experience supporting relational database technologies, with knowledge of database configuration, connectivity, availability, performance and troubleshooting
• Automation and scripting: Experience using PowerShell, Python, Bash or similar scripting technologies to automate engineering and operational activities
• Security and resilience: Experience applying security, patching, vulnerability management, resilience and operational risk principles when delivering or supporting infrastructure
• On-premises and cloud infrastructure: Understanding of on-premises and/or cloud-hosted architectures, and how infrastructure, databases, networks and applications integrate to provide reliable and supportable services
• Continuous improvement and AI: Experience using monitoring and observability technologies to identify opportunities for improvement, with practical experience using AI-assisted tools to support engineering, automation, troubleshooting or technical delivery

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.

The hiring manager for this role is Paul Challis, and the main recruitment contact is Bhavit Panchmatia