Specialized IT Consultant

Title

Specialized IT Consultant

Open positions

1

Location

Hybrid - Toronto area - 2 days per week at the office.

Duration:12 months, renewable.

Start date

as soon as possible.

Responsibilities

• Monthly application releases – cycle of 12 monthly releases that requires comprehensive build and test activities in the pre-production environment to ensure seamless deployments to the production environment.
• Application Operations, Maintenance and Support - responsible to support production and non-production environments, including, application availability and monitoring checks as per service level agreement, troubleshooting high priority production issues, keeping the lights-on, addressing service requests, incidents, change requests, application deployments, configuration, and support.
• Business Intelligence report environment – responsible for an enhanced reporting environment based on SAP Business Object Enterprise (BOE) and Power Center Informatica/Oracle-based ETL system which is an essential component to run business critical daily, weekly, and monthly reports to make timely, informed decisions. Business dependency is extremely high on the availability of these systems.
• Technology upgrades – upgrade the various technologies for business-critical applications used by internal and external service providers users and keep the government assets current and up to date.

Skills and Experience

• 10+ years of experience to support the n-tier web-based applications and business critical systems
• Hands-on experience in application support, build and test, production deployment, change request, and release management
• Knowledge of complex programming concepts and scripting languages such as Bash, PowerShell, CLI, VBScript & JavaScript
• Experience of data and system analysis skills with experience of SQL to verify the integrity of data in the database
• Working knowledge of n-tier web-based applications, database technologies, software, and tools such as IBM CURAM, Adobe Life Cycle, Adobe Experience Manager, SAP Business Object Enterprise, Oracle, and Windows/Linux
• Experience of verification of post deployments for the monthly releases, urgent/unplanned deployments and corporate CRQ’s
• Working knowledge of business process analysis techniques, structured system life cycle methodologies (SDLC) for business applications
• Sound knowledge of production applications support process (ITIL) including incident management, change management, deployment, support, and upgrades
• Knowledge and experience of Quality Assurance and testing methodology