Cloud Engineer (Azure Operations & Improvement Promotion)

We are seeking a Cloud Engineer with 3+ years of system operations experience and at least 1 year of Azure infrastructure experience to manage, maintain, and improve cloud infrastructure, with a focus on automation, service improvement, and ITIL-based operations.

Key Responsibilities

• Maintain and operate Azure infrastructure based on the Landing Zone Architecture.
• Execute routine and non-routine operations.
• Promote incident management, problem management, change management, and configuration management.
• Respond to events arising from customer initiatives and handle related tasks.
• Provide design support, implementation support, and release support for cloud function additions and service improvements.
• Plan and execute operational improvement, automation promotion, and business efficiency improvement measures.
• Perform estimation, operational design, and actual operation support for individual projects arising from maintenance and operations.

Requirements

What are we looking for

• 3+ years of system operation experience.
• 1+ year of experience in system construction or operation and maintenance in an Azure environment.
• Basic knowledge of ITIL, equivalent to ITIL Foundation or higher.

Language Requirements

• Japanese: Fluent, able to accurately and smoothly communicate complex business issues both orally and in writing.
• English: Conversational, with basic reading, writing, and business communication skills.

Preferred Qualifications

• Knowledge or practical experience of Infrastructure as Code (IaC).
• Experience in construction, operation, and maintenance in an AWS or GCP environment.
• Network technology skills equivalent to CCNA or higher.
• Experience in operational automation, business process improvement, and standardization promotion.
• A mindset that allows you to proactively take on new technologies and unfamiliar areas.