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Technical Recruiting Specialist - NPS Prism - Career Page Skip To Job Description

Build Your Career and the Future of CX Analytics

At NPS Prism, we’re changing how the world approaches CX and helping our customers delight their customers. We combine the best of an award winning consulting firm and a fast-paced startup. Benefit from both Bain’s award-winning collaborative work culture and an ambitious team of tight-knit colleagues.

Technical Recruiting Specialist

Gurgaon, India

Full Time

Experienced

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Technical Recruiting Specialist

Location

Gurugram, Haryana, India | Level

Specialist | Type

Individual Contributor

WHO WE ARE & WHAT MAKES US A GREAT PLACE TO WORK

NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. We provide clients with actionable insights and analysis that guide the creation of game-changing customer experiences — helping them see where they're strong, where they lag, and how customers feel about doing business with them and their competitors.

Launched in 2019, NPS Prism has rapidly grown to a team of over 200, serving dozens of clients worldwide. We are 100% owned by Bain & Company, one of the top management consulting firms in the world and consistently recognized as one of the world's best places to work. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally.

THE ROLE

We are looking for an experienced Technical Recruiting Specialist to own and drive end-to-end hiring for NPS Prism's India Hub, with a dedicated focus on technical and operational functions. This is a purely recruiting-focused role — you will be the go-to talent partner for our most business-critical hiring domains, helping us scale a high-caliber team in a fast-growing environment.

This position reports to NPS Prism's India HR Senior Manager and works in close collaboration with local and global hiring managers across Data Science, Data Engineering, Commercial Operations, and Product Operations.

WHAT YOU'LL DO

End-to-End Technical Recruiting

• Own the full recruitment lifecycle for technical and operational roles, including Data Science, Data Engineering, Commercial Operations, and Product Operations
• Partner with hiring managers to deeply understand team needs, role requirements, and desired candidate profiles — translating these into compelling and accurate job descriptions
• Design and implement targeted sourcing strategies across job boards, LinkedIn, professional communities, and direct outreach to attract top technical talent
• Review applications and conduct initial screenings to assess technical fit, communication skills, and cultural alignment
• Coordinate and facilitate structured interview processes, ensuring a consistent, high-quality candidate experience from first contact through offer
• Manage the offer process end-to-end: compensation benchmarking, preparing offer letters, candidate negotiations, and documentation
• Drive post-offer engagement to maintain candidate interest and momentum during notice periods

Talent Strategy & Market Intelligence

• Develop and continuously refine NPS Prism's recruiting strategy for technical functions, aligned to business growth goals and our values
• Stay current on hiring trends, tools, and best practices in technical recruiting — particularly in data, engineering, and product domains
• Champion NPS Prism's DE&I talent acquisition strategy, ensuring diverse candidate slates and equitable hiring practices
• Build and maintain talent pipelines for key recurring technical roles to reduce time-to-fill

Hiring Manager Partnership

• Act as a trusted advisor to hiring managers, providing guidance on interview practices, candidate assessment, and hiring decisions
• Leverage internal Bain-wide networks and referral programs to identify internal mobility candidates where relevant
• Maintain clear communication and reporting on pipeline status, role progress, and hiring metrics

ABOUT YOU

Your Background

• Bachelor's degree in any field; a background in Human Resources, Business, Engineering, or a related discipline is a plus
• 5–8 years of end-to-end recruiting experience, with significant focus on technical hiring (data science, data engineering, software engineering, or related fields)
• Demonstrated success hiring for technical roles at a fast-growing startup, technology company, or top-tier consulting or professional services firm
• Deep familiarity with the India talent market for technical and operational roles
• Proficiency with applicant tracking systems (ATS) and sourcing tools such as LinkedIn Recruiter
• Excellent written and verbal English communication skills

Your Strengths

• Strong technical acumen — you can hold meaningful conversations with data scientists, engineers, and product managers about their work
• Exceptional relationship-building skills; you build trust quickly with both candidates and hiring managers
• A data-driven mindset: you track and use recruiting metrics to improve outcomes and inform strategy
• Highly organized with the ability to manage multiple open roles simultaneously without sacrificing quality
• Comfortable with ambiguity; you thrive in a dynamic, fast-paced startup environment and create structure where needed
• Discretion, professionalism, and sound judgment — especially in managing sensitive candidate and compensation information
• Startup DNA: you are a builder who takes initiative, moves quickly, and continuously looks for smarter ways to hire

WHAT WE OFFER

• The opportunity to shape technical hiring for a high-growth, Bain-backed product company at a pivotal moment in our evolution
• A collaborative, inclusive culture where your ideas and contributions are valued
• Exposure to a global team and hiring across diverse technical disciplines
• Competitive compensation and benefits
• Career development opportunities within NPS Prism and the broader Bain & Company ecosystem

NPS Prism is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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How many years of end-to-end recruiting experience do you have?* -- No answer --0-3 Years3-6 Years6-9 YearsMore than 9 Years

How many years of end-to-end recruiting experience do you have specifically working on technical roles (e.g. data science, data engineering, or software engineering)* -- No answer --0-3 Years3-6 Years6-9 YearsMore than 9 Years

Have you independently managed the full recruitment lifecycle — from sourcing and screening to offer negotiation and closing?* -- No answer --Yes, IndependentlyYes, With the support of a teamNo

When recruiting for technical roles (e.g., engineering, data science, DevOps), how have you typically partnered with hiring managers to define requirements?* -- No answer --I independently run intake with technical hiring managers, translate requirements into job descriptions, and push back or probe when a brief is unclearI run intake directly with technical hiring managers and can capture requirements accurately, though I rely on them for deeper technical judgment callsI've recruited for technical roles with support from a technical recruiter, coordinator, or sourcer who helped translate requirementsMy experience is mostly with non-technical roles; I'd be building this skill in the role

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