L3 Network Security Engineer

About NTT Data Singapore

Strong hiring record · median 56 days open

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L3 Network Security Engineer - NTT Data Singapore | Career Page

Singapore, Singapore, Singapore

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Job Openings L3 Network Security Engineer

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Understands the Banks security, processes/policies & change windows.
Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction in Day 1.
Provide support, assisting with troubleshooting and design, configuration and escalated problem management, only when required.
Expected to possess strong ownership on the tasks assigned and to ensure completion end-to-end according to the expected project outcome.
Perform configurations, action installations and attend to break/fix events.
Own larger portions of an installation, break/fix incidents at a low to medium level of complexity.
Take responsibility for problem resolution and troubleshooting.
Respond to escalated client requests and support client applications to a first line resolution.
Escalate complex problems to the relevant third parties.
Assist with the documentation of standard operating procedures relating to installations and fixes.
Compile and maintain project administration.
Conduct elementary presentations within the customer's organization.
Having skillsets in troubleshooting Cisco Firepower, Palo Alto, Fortigate Firewall, Fortigate Proxy and Bluecoat Proxy.

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