Field Service Technician

Position Summary

OPEX Corporation is currently looking for a full time Field Service Technician. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

Responsibilities

• This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
• Installing and setting up new equipment
• Interact with the customer to determine the problem
• Completing field service reports
• Keeping the customer informed as repairs are made and answer any question that may arise.
• Interact with management as well as other personnel to analyze and correct any equipment performance issues.
• Completing and submitting weekly online timecards and expense report

Qualifications

• Associate’s Degree in Electronics and/or equivalent hands-on job experience.
• Must have excellent customer service skills.
• Possessing a driver’s license, insurance and a reliable vehicle.
• Ability to lift at least 25 pounds independently.
• Ability to maneuver a job site, including small spaces in around our equipment.

Physical/Work Environment

• Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment
• Commuting for an extended period of time throughout duration of shift
• Must have the ability to lift heavy machine parts while on duty
• Ability to maneuver a job site, including small spaces in around our equipment
• Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job