Field Service Technician

Location

Lombard, Illinois

Department

Service

EEO

3 - Technical

Reports to

Technical Support Manager

POSITION PURPOSE

Repair and maintenance of testing equipment and facilities for vehicle emission testing stations.

DUTIES AND RESPONSIBILITIES

• Perform routine diagnostics, preventive maintenance, and repair of vehicle OBD analyzers, computers, PC peripherals, and other lane systems following set schedules and procedures.
• Perform scheduled and unscheduled maintenance on buildings and fixtures as assigned and complete all required documentation.
• Assist in maintenance and repair of other company facility and electronic systems such as lighting, doors, alarm, minor plumbing, telephone, and computer peripheral systems.
• Report on assigned work and assist in the completion of records, reports, and other documents.
• Troubleshoot equipment failures and analyze appropriate documents to determine cause of malfunctions in test and facility equipment.
• Interface with subcontractor representatives in repair and maintenance of equipment.
• Provide support to Illinois Environmental Protection Agency audit teams as needed.
• Perform other tasks as required by the Technical Support Manager.

KNOWLEDGE AND SKILLS

• General building maintenance experience and knowledge including basic electrical skills and understanding, overhead door maintenance, and basic plumbing skills including faucet and toilet repair.
• Knowledge of computers and peripherals, such as printers, barcode scanners, cameras, etc.
• Basic understating of Microsoft Windows and Office Suite, including Outlook, Excel, and Word.
• Mechanical inclination and manual dexterity to perform tasks with small hand and power tools.
• Good communication skills, both written and verbal.
• Able to stoop, bend, reach and climb.
• Able to lift up to 50 pounds.

EDUCATION AND WORK EXPERIENCE

• Associate’s Degree or certificate in computer hardware, electronics, building maintenance, or equivalent work experience.
• Must be familiar with test equipment, hand and power tools.
• Good driving record and valid Illinois driver’s license.