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Backend Technical Support Engineer

Plugin Talents · Remote

About Plugin Talents

15 open jobs
  • Staffing & Recruiting
  • 51–200 employees
  • Cairo, Cairo

Strong hiring record · median 57 days open

8080

Hiring signal

Open

Still listed on the employer's own board · How we score

All reasons
  • Open 56 days
  • No location stated

In its favour

  • Still listed on the employer's own board

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Backend Technical Support Engineer at Plugin Talents. We’ll keep it in your applied jobs, so you can see it later and be warned before applying to the same employer twice.

Backend Technical Support Engineer - Plugin Talents | Career Page

Backend Technical Support Engineer

Cairo, Egypt

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Job Openings Backend Technical Support Engineer

About the job Backend Technical Support Engineer

Job Title

Backend Technical Support Engineer

Work Condition

remote

Key Responsibilities

  • Support merchants and partners with technical inquiries & issues.
  • Manage technical solution guides and resolve recurring issues.
  • Test merchant websites and plugins to ensure optimal performance.
  • Work on side projects to improve onboarding and integration processes.
  • Foster a positive, collaborative environment with cross-functional teams.

Required Skills

  • BS in Computer Science (or related field).
  • 1-2 years experience in PHP, Laravel.
  • Solid understanding of e-commerce platforms like Magento, WooCommerce, OpenCart.
  • Proficient with Git, FreshDesk, Redmine.
  • Excellent English communication skills.

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Skills

  • PHP
  • Laravel
  • Magento
  • Git
  • Freshdesk

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