Data Center Operations Engineer (Contract)

Contract

Orangeburg, NY

Job Shifts

• First shift (day), second shift (afternoon), third shift (night), along with weekend hours

Responsibilities

• Learn and understand the data center site in order to manage events that put our critical systems at risk
• Organize people, communication and knowledge to support problem follow-up and data center activity
• Perform activity impact and risk assessment along with service notification at the appropriate level of awareness
• Maintain accuracy of documentation and recorded details of physical assets and connections
• Detect, investigate, and drive operating system issues affecting production equipment availability
• Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling
• Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation

Requirements

• Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files; Knowledge of Layer2 and 3 network concepts
• Ability to prioritize work including active data center service and projects in flight
• Desire to learn and take ownership of personal development
• The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail
• The ability to perform physical activities including walking, lifting, and climbing a ladder
• Passion for educating others and improving our team capabilities
• Desire to lead people, projects and problem investigation
• Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling
• Hands-on experience replacing server and network hardware
• Familiarity with reporting tools including Grafana and Splunk
• Awareness and some exposure to programming or scripting
• Networking experience with sound knowledge of Cisco IOS and JunOS