Senior Product Manager - Public-Sector Application Modernization

Senior Product Manager - Public-Sector Application Modernization

Location

Dauphin County, PA (Pennsylvania offices available statewide)

Work Arrangement

Hybrid - 40% Onsite / 60% Remote (2 onsite days per week, including Wednesday; 3 remote days)

Schedule

8 hours/day, 5 days/week

Interview

Virtual

Contract

Nov 9, 2026 - Jul 3, 2027 (approximately 8 months). Historically, these roles are extended for an additional year.

Visas Accepted

USC, GC, GC EAD, H1B

Role Overview

Our client is seeking an experienced Product Manager to lead a major modernization of a mission-critical public utility consumer-complaint application. The role will guide the product strategy and roadmap, coordinate business and technical delivery, and help modernize processes and technology while meeting security, privacy, and accessibility expectations. The broader application modernization initiative is planned as a three-year effort.

This hybrid position requires two onsite days each week at a Pennsylvania office, including Wednesday, with three remote days. Dauphin County is the listed work location, with Pennsylvania office options statewide.

Primary Responsibilities

• Own the product vision, strategy, and roadmap for the CAI application modernization initiative.
• Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the organization.
• Translate business needs into user stories, acceptance criteria, and product backlog items.
• Collaborate with solution architects, developers, UX/UI designers, and vendors on platforms, architecture, and integration decisions.
• Prioritize features and technical work according to business value, risks, dependencies, and strategic goals.
• Facilitate backlog refinement, sprint planning, reviews, and retrospectives.
• Act as the primary liaison between business stakeholders and the technical delivery team.
• Define product success metrics and KPIs and track modernization progress.
• Support change management, user adoption, and training activities for the new solution.
• Ensure alignment with security, accessibility (WCAG), data privacy, and applicable compliance standards.
• Identify risks, dependencies, and impediments; drive resolution and provide regular status updates and recommendations to IT leadership and business sponsors.

Required Technical Skills

• Advanced experience as a Product Manager leading $10 million large-scale public-sector modernization efforts.
• Strong independent experience modernizing legacy applications or leading digital transformation projects.
• Ability to gather user stories from diverse business stakeholders and turn them into actionable product backlogs.
• Working knowledge of Agile/Scrum methodologies and tools such as Azure DevOps, Jira, or similar.
• Practical experience overseeing and testing large data conversions.
• Excellent written and verbal communication with technical and non-technical audiences.
• Strong organizational and prioritization skills to manage competing demands.

Education

Highly desired

Bachelor's degree in business, Information Systems, Computer Science, or a related field, or equivalent experience.

Preferred Qualifications

Highly desired

Enterprise application modernization experience, including migration from legacy platforms to modern architectures.

Highly desired

Familiarity with the Microsoft technology stack, cloud platforms such as Azure, or content management systems.

Highly desired

Process improvement and business process reengineering experience.

Highly desired

Knowledge of WCAG 2.1 accessibility standards and public-sector compliance requirements.

Highly desired

Experience with Commonwealth of Pennsylvania agencies or similar public-sector organizations.