Sr. Software Engineer

Key Responsibilities

• Lead end-to-end design, development, and deployment of complex Salesforce solutions (Service Cloud, Community/Experience Cloud).
• Define and govern technical architecture decisions, ensuring alignment with Salesforce best practices, Apex design parameters, governor limits, and shared platform standards.
• Perform and oversee technical configuration, customization, and development using Apex, Lightning (LWC), HTML/CSS, and JavaScript.
• Architect and maintain integrations between Salesforce and enterprise systems using REST APIs, Boomi, SSO, and Identity & Access Management solutions.
• Translate complex business requirements into well-architected, scalable technical solutions that maximize the value of the Salesforce platform.
• Lead technical planning, estimation, and sprint execution in collaboration with QA, DevOps, and release teams to ensure high-quality, timely deployments.
• Drive troubleshooting and resolution of complex production issues, performance bottlenecks, and integration failures.
• Support salesforce automation, customer relationship management, and support/help desk solution delivery.
• Act as a key point of contact and subject matter expert for Salesforce platform questions across the organization.
• Communicate effectively with technical and non-technical stakeholders at all levels through clear verbal and written communication.

Required Skills & Qualifications

• 10+ years of overall experience in a related field.
• 8+ years of hands-on experience managing and developing solutions on the Salesforce.com platform, with a key focus on order management capabilities/functions.
• Demonstrated experience in a senior technical role, including team mentoring, code governance, and architectural ownership.
• In-depth understanding of technical configuration, customization, and integration concepts for Salesforce.
• Strong technical knowledge in delivering the full solution stack using Salesforce (Service Cloud, Community Cloud).

Integration experience with Salesforce

APIs.

• Knowledge on APIGEE, and Kafka.

Strong hands-on experience with

Apex, HTML/CSS, Aura (Lightning), LWC, and JavaScript.

• Experience in integrations between enterprise legacy systems and Salesforce using SOAP/REST APIs.
• Strong understanding of Salesforce design and development best practices, Apex design parameters, governor limits, and shared platform best practices.
• Strong communication skills with the ability to communicate effectively, both verbally and in writing.